Buyer may cancel and return the goods to Seller, subject to the terms and
   conditions of this policy. Buyer shall assume all risk of loss associated
   with the return as well as shipping, handling, restocking and other fees,
   costs and expenses as described in this policy.


Seller reserves the right to refuse to refund any deposit or payment, or
   cancel any payment due, and any owing until such time as Seller a) is in
   receipt of the goods b) has inspected the goods and c) in the Sellers
   discretion, has found the goods to be free of damage.


All returned goods must be in their original packaging. Seller may refuse
   to refund all or any portion of any payment, or cancel payment due and
   owing if the Buyer fails to fully comply with or violates the terms and
   conditions of this policy.

Shipping, Handling and Restocking Fees


All cancelled or returned goods shall be subject to a) storage fees and
   costs associated with routing the goods b) handling and restocking fee
   in the amount of $395.00 USD for each sauna c) all shipping costs to and
   from the Seller and d) Seller providing a return merchandise authorization
   (RMA) number. Buyer's failure to obtain the RMA number shall result in
   Seller not accepting any returned shipment and Buyer paying all costs and
   fees. All such costs and fees as determined by Seller shall be paid by
   Buyer to Seller upon demand by Seller.

We hope this information has been helpful. If you should have any further questions, don’t hesitate to call us at 1-800-513-2348. Or send us an email.